Support

Have a question or a problem? Email us and we will get back to you as soon as we can.

In your message include your account's email address and what went wrong. Never send your password by email.

Common topics

My order is not showing or its status does not change

The order screen refreshes every few seconds. Check your connection and reload the page. If it continues, talk to the business at your table; they manage the order.

I forgot my password

Use the password reset link on the sign-in screen of the app or panel; a link is sent to your email address.

My loyalty card did not get a stamp

A stamp is added when staff scan your card's QR at the counter. If the same card is scanned twice in a row, the second scan is rejected for a few seconds. If it still looks missing, ask the business.

The QR code does not open

You can also reach the menu by choosing the business from the list in the app. If the code is damaged, ask the business for a new one.

I want to delete my account

You can delete it permanently from the Profile section in the app or on the Delete account page.

I have a request about my personal data

Send access, correction, deletion and objection requests to destek@menuvento.online. Details are on the Privacy Policy page.

For businesses

For questions about the panel, the menu or staff accounts, write to the same address. Include your business name in your message.